i-Customer Consulting

i-Customer Consulting

i-CUSTOMER   It is an external auditing service that distributes detailed statistics using real-time reports to provide efficient solutions and effective business decisions. The Results analyzes objective areas of your company regarding shopping and service experience satisfaction; helping to understand purchasing behavior, quality demands, and satisfaction ratings.

How does  i-CUSTOMER work?

Maximus Results works with your company to find the best customized package of i-CUSTOMER solutions to increase efficiency in all areas of operations in order to maximize your sales productivity and customer service reputation.

i-CUSTOMER has four technology components : Audit on line (i-AOL) , i-PROMOTER, i-SMS and i-CAM, which are the units of the service  to actively monitors and  to rate employee’s sales and customer service quality, taking management intervention towards a superior quality control.